WP Engine’s mission to energy confidence on-line is fueled by the experience and dedication of greater than 1,000 world staff.
Each particular person performs a key function in our continued progress, whether or not they’re supporting our clients by troubleshooting technical challenges, utilizing their engineering and improvement abilities to innovate throughout our platform and merchandise, or constructing lasting relationships with our clients by studying about and supporting their targets.
Our Meet the Consultants sequence shines a lightweight on the individuals behind the platform, exploring their careers, their lives, and the methods they make an influence at WP Engine.
On this characteristic, we’re excited to introduce Anna Rogert, a Key Account Govt primarily based in Lincoln, Nebraska, about 60 miles from WP Engine’s Omaha workplace, who has been with the corporate since 2020.
Say howdy to Anna!
Meet Anna Rogert, a gross sales skilled with greater than twenty years of customer support expertise.
Anna joined WP Engine in 2020 after listening to nice issues in regards to the tradition and profession progress alternatives from a few of her former colleagues who had already joined the crew.
“I’ve all the time loved switching up industries between roles, and Flywheel and WP Engine supplied one thing very completely different from my earlier corporations,” Anna says.
“Plus, WordPressⓇ itself was clearly on a robust progress trajectory on the time, so I knew I’d be becoming a member of a thriving, future-focused trade.”
Exterior of labor, Anna likes to journey, go {golfing} together with her husband, and calm down together with her responsible pleasure: actuality TV. A few of her favourite exhibits embrace Actual Housewives, Vanderpump Guidelines, and Summer time Home.
She’s additionally a real crime fanatic, which makes her favourite work-related guide, By no means Cut up the Distinction—a gross sales guide written by an FBI hostage negotiator—all of the extra becoming.
Anna’s profession journey
Anna’s path at WP Engine has had a number of turns. She began as a Gross sales Improvement Consultant earlier than changing into an Account Supervisor and ultimately taking up her present function.
Now, she is a Key Account Govt on WP Engine’s Company Acquisition crew, the place she companions with businesses to deliver shopper websites onto the WP Engine platform and set up long-lasting relationships. She credit her preliminary roles with offering perception into each the enterprise challenges and technical challenges going through businesses, making her a more practical accomplice to the individuals she works with day by day.
“Due to my background, I usually know extra about servers and internet hosting infrastructure than lots of the businesses I work with,” Anna explains.
“My crew’s mission is easy: take away the tedious, time-consuming duties from an company’s plate to allow them to give attention to what drives income—profitable and rising new enterprise.”
A robust proponent of main with empathy, Anna believes that understanding the problems going through businesses is what permits her to construct belief with company companions, and that belief is important as she works with them to establish the correct options for every accomplice and assist tailor these options to help their targets.
Phrases of knowledge: Embrace adaptability and construct belief
All through her profession, Anna has discovered to embrace adaptability as some of the priceless expertise in gross sales.
“Being comfy with pivoting and workshopping outreach is a talent that applies to any function,” she says.
“Figuring out when to regulate, and doing so rapidly when one thing isn’t working, has been a vital a part of my success.”
When requested for the very best recommendation she’s obtained in her profession, her reply was stunning. She states it’s essential to “embrace awkward silences.”
She explains that, particularly in gross sales conversations, silence usually creates the house for deeper honesty and higher understanding.
“By no means assume something. Ask questions; numerous them,” she says.
“Belief is constructed if you’re fixing issues, listening intently, and exhibiting you care. Even when your resolution is strictly what a buyer or prospect wants, belief has to return first.”
Belief-building can also be the rationale considered one of WP Engine’s core values feels extra essential to Anna than all the remainder.
“I’ve been in some type of customer support for over 20 years now. By embracing ‘Buyer Impressed,’ you place clients first. If you are able to do that, gross sales will all the time come when the time is correct for the client,” she says.
“Really caring about their wants is what is going to result in longevity and progress for each events.”
Powered by individuals
For Anna, the individuals are what make WP Engine an distinctive place to work.
“My favourite a part of working at WP Engine has been the individuals I’ve labored with alongside the way in which. I’m even nonetheless involved with individuals who have left the corporate,” she says.
“There’s such a robust spirit of collaboration all through the corporate, and I actually respect that as I’m an enormous proponent of collaboration, each inside a crew and cross-functionally.”
Need to discover out extra about what it’s wish to work at WP Engine? Go to our careers website to discover present openings and take a look at our weblog for extra inspiring tales from WP Engine’s consultants!
