Confronted with customer support points at his earlier internet hosting suppliers, Jake, a model designer, started looking for a brand new net host. Hostinger’s dwell chat perform was one of many essential causes he just lately migrated his web sites to Hostinger.
Jake works in web site branding and is consistently out and in of backends and CMSs. Primarily based in Ontario, Canada, he runs his portfolio web site from dwelling but additionally manages a number of different web sites for his pals. He primarily makes use of WordPress.
When searching for a internet hosting supplier, Jake prioritizes web site bandwidth and a user-friendly interface. That mentioned, he stresses that customer support is simply as necessary.
The Problem
As Jake was getting increasingly initiatives, he determined that he wanted a correct dwelling for his portfolio that he may share along with his potential shoppers.
When confronted with points, Jake skilled a scarcity of help from his internet hosting suppliers. This saved him from specializing in constructing his portfolio and dealing along with his shoppers. Jake turned bored with sluggish and inconvenient buyer help, so he began searching for a substitute internet hosting service.
Nonetheless, he was nervous about migrating his web sites as soon as once more as he hadn’t had the most effective expertise with earlier suppliers.
The Motion
Hostinger’s migration specialists rapidly supplied Jake with detailed data on tips on how to carry out web site migration and the choices accessible to him. Due to our automated migration, the method went easily and stress-free: Jake may resume his work on our servers after solely 4 hours.
Even when Jake encountered a problem relating to area verification, he acquired rapid help. His new electronic mail inbox wasn’t syncing with the previous one – with the assistance of a Hostinger specialist, Jake manually migrated his inbox. Due to the help, he misplaced none of his previous emails through the course of.
John, a Migration Staff specialist who supported Jake, commented: “Hostinger’s migration request type is straightforward to know and prevents any potential delays. Plus, WordPress migrations are principally automated to avoid wasting time. Due to that, Jake may proceed his work instantly after migration”.
The Conclusion
Since he joined Hostinger, Jake has been happy with the expertise.
He’s acquired skilled and handy help and tips about optimizing his WordPress web site’s efficiency.
We would like all our prospects utilizing Hostinger’s providers to expertise the identical degree of satisfaction. Jake’s portfolio of internet sites is working easily, and he feels supported by our crew of Buyer Success specialists. Jake has by no means needed to look forward to help for greater than 4 minutes when utilizing the Hostinger dwell chat service.
With the migration course of behind him, Jake can concentrate on extra inventive endeavors. Subsequently, he feels safe understanding that if he wants help, he can ask for it. And he’ll obtain it promptly.
Tom is a inventive copywriter and passionate blogger. He loves working and curry in equal measure.
