British staff have simply obtained a brand new proper to request versatile working preparations from the primary day of a brand new job. That is courtesy of the Employment Relations (Versatile Working) Act and supporting secondary laws, that are in pressure from April 6, and symbolize an vital change to employment rules for Britain’s 1.5 million employers.
Versatile working covers quite a few preparations that deviate from “commonplace” employment practices, equivalent to part-time work, compressed hours, job shares, flexitime and distant working. British staff all obtained a proper to ask for such preparations when the Versatile Working Rules have been prolonged in 2014. Nevertheless, this got here with substantial restrictions, equivalent to candidates having needed to be in publish for 26 weeks, in order that in follow most workplaces organized versatile working both informally or exterior of the statutory request course of.
The brand new guidelines could effectively make the statutory system mainstream. Round 2 million staff a yr are presently leaving their jobs as a result of a scarcity of versatile working preparations (albeit casual flexible-working preparations elevated throughout the pandemic).
Organisations ought to subsequently put together for a rise in statutory requests. Most employers expect this, in keeping with analysis by work communications platform Slack, which additionally finds {that a} majority haven’t made their workforce conscious of their new rights.
So what are the key adjustments, and what do they imply for employers and staff?
1. The suitable to a request from day 1
It is going to be very important that recruitment groups are effectively geared up to debate versatile working throughout job interviews, and in addition that managers have the abilities to design jobs that mirror the wants of their workers.
The authorities’s intention is that by encouraging a extra various vary of job candidates, organisations could have a wider expertise pool from which to recruit. Many staff, girls specifically, keep in posts the place they’ve secured a versatile working association, understanding it could be troublesome to acquire an identical association elsewhere.
In lots of circumstances this hampers their profession progress, which may have lifelong monetary penalties. This helps to elucidate why a survey by the Chartered Institute of Personnel and Improvement discovered that 57% of HR professionals favour the brand new day 1 proper to a request.
2. How requests work
Employers should now reply to requests inside two months, whereas beforehand they have been allowed three, which could be too lengthy in a disaster scenario. Workers below the previous system might solely submit one request a yr, however can now submit two.
The thought is that these with altering circumstances will probably be supported to work flexibly in several methods over the course of a yr. For instance, somebody supporting their accomplice by most cancers remedy could need to range their working patterns round anticipated care calls for. Employers may discover these shifting preparations difficult, however it can hopefully assist them to retain valued workers.
Equally, staff whose first utility has been turned down can now make a brand new request with out having to attend too lengthy. For instance, they could come again with a brand new proposal that demonstrates an understanding of their employer’s constraints and proposes a extra mutually helpful association.
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It is going to be incumbent on employers to verify their decision-making course of is as clear as attainable, since it will assist staff to tailor future requests and be sure that there’s a constructive and environment friendly dialogue.
3. Rejecting requests
In one other change to the 2014 guidelines, employers should not reject a request with out first consulting the worker. That is important to verify employers perceive the circumstances behind requests, significantly on condition that these are sometimes motivated by quickly altering, unavoidable issues like household well being crises. The beginning place for employers ought to at all times be to contemplate what could also be attainable, and to establish viable alternate options if the worker’s request isn’t workable.
4. Applicant necessities
Workers submitting requests are not required to elucidate how their proposed association would have an effect on their employer and the way it could possibly be handled. Which means line managers might want to have a central position in making choices about requests, since they’ll often have the best information about job roles and must implement any new association. Employers will accordingly want to coach and assist their line managers round managing versatile working.
For anybody needing extra info, nationwide employment-relations adviser Acas’ code of follow helps to elucidate what the adjustments imply for employers and staff.
The case for extra versatile working
We not too long ago performed analysis for Acas, for publication this summer season, taking a look at how organisations in several sectors have been utilizing versatile working for the reason that pandemic. We discovered that solely a small minority of the large vary of at the moment’s versatile working practices have been organised by the statutory proper to request course of.
Statutory requests have principally been restricted to extra sophisticated circumstances. This may embody conditions the place a line supervisor is understood to be unsympathetic to versatile working, or the place a request would run opposite to regular shift patterns, equivalent to in a grocery store or hospital.

Michael JP
The big quantity of casual versatile working in organisations gives some indication of worker demand for these preparations. A casual set-up could be advantageous for on a regular basis calls for like needing to take day off to take care of a sick member of the family. However the place a versatile association has grow to be extra routine, equivalent to working longer or shorter hours on totally different days, staff may profit from the improved safety of getting it written into their contracts somewhat than counting on a verbal settlement.
Whereas some employers will most likely regard the laws as a significant shakeup, the federal government’s impression evaluation highlighted enterprise advantages equivalent to improved productiveness, extra motivated staff and diminished absenteeism. We might additionally argue that the laws presents employers a novel alternative to take inventory of how their staff’ wants for versatile working have modified for the reason that pandemic.
Such an strategy can allow them to achieve a deeper understanding of their staff’ circumstances, and take a extra inclusive and honest strategy to supporting requests.