2025 marks the fourth consecutive 12 months we’ve printed our Sustainability Report according to the World Reporting Initiative (GRI) requirements.
It’s additionally the 12 months we put a reputation to one thing that has lengthy formed how we function: ambidexterity – the power to run right now’s enterprise with self-discipline whereas actively constructing for tomorrow.
In follow, this implies sustaining operational excellence in every part we do right now, whereas repeatedly innovating for what’s subsequent. This report displays how that stability performed out in 2025, throughout our planet, our folks, and the communities we serve.
Innovation at scale
On the core of Hostinger is a straightforward perception: making an internet presence accessible to everybody, in every single place. Right this moment, that mission is more and more powered by AI as an extension of what we’ve all the time got down to do.
Within the first quarter of 2025, we launched Hostinger Horizons, our AI-powered platform for constructing web sites and net apps by way of zero-shot creation. Only a few months later, we launched Hostinger Attain, an AI-driven e mail advertising instrument that allows companies to create campaigns in minutes.
Amid all these launches, we strengthened and launched new options for our core merchandise – internet hosting, domains, WordPress, VPS, and Hostinger Mail.
The results of all that is seen in how individuals are constructing on-line right now.
By the tip of 2025, greater than 800,000 customers had explored vibe coding with Hostinger Horizons. Almost a million web sites have been created utilizing our AI Web site Builder, and over 164,000 customers launched their first e mail campaigns with Hostinger Attain.
In complete, we supported 4.6 million clients throughout greater than 150 nations – together with in Indonesia, the place we introduced the Niagahoster model totally underneath the Hostinger umbrella to raised serve that market as one unified staff.
And with Kodee, our AI assistant agent, resolving 81% of buyer inquiries robotically, help is on the market immediately, within the language our clients want.
These numbers characterize extra people and small companies unlocking alternatives and getting into digital markets, no matter their technical background or location. That’s what makes them significant to us.
Working with integrity
In 2025, we upgraded our info safety compliance to ISO/IEC 27001:2022 and expanded our Data Safety Administration System to 32 security-related insurance policies and requirements, 11 of which have been launched in 2025.
Our methods are monitored across the clock, often scanned for vulnerabilities, and repeatedly examined by safety researchers worldwide by way of our bug bounty program.
Past infrastructure safety, our devoted Abuse and Compliance staff responded to 377,982 abuse experiences in 2025 and acted on any content material that violated our Phrases of Service.
We additionally preserve a whistleblowing channel open to each workers and third events – no qualifying experiences have been obtained in 2025. There have been no confirmed incidents of corruption, discrimination, or anti-competitive conduct.
Integrity additionally shapes how we use the instruments we construct. As AI turns into central to how our groups work, we’ve put clear guardrails in place. Sharing delicate knowledge with AI methods requires prior approval from our cybersecurity staff, AI-generated outputs require human evaluation, and all workers obtain ongoing coaching overlaying ethics, bias, knowledge privateness, and mental property.
Staying dedicated to renewable power as we develop
Our knowledge facilities maintained a 100% renewable electrical energy share in market-based reporting. This was achieved by way of a mixture of renewable power sourced by our colocation suppliers through direct contracts and renewable power certificates. For services in Meppel, Asheville, Mumbai, and Jakarta, we secured these certificates straight to make sure full protection.
Consequently, our remaining emissions have been restricted to our workplace operations.
In market-based phrases, our Scope 2 emissions remained at 23 tCO₂e – restricted to heating in our workplace areas.
As for the location-based technique, which displays the typical grid emissions at our services’ places, our Scope 2 emissions totaled 4,367 tCO₂e. Our Scope 1 emissions, primarily from cooling methods at our Yogyakarta workplace, totaled 0.2 tCO₂e.
In the meantime, our complete carbon footprint reached 20,680 tCO₂e in 2025 – a 50% enhance from the earlier 12 months. The bulk got here from Scope 3 emissions (20,656 tCO₂e), which cowl oblique emissions throughout our worth chain, together with bought items and providers, capital items, enterprise journey, and worker commutes.
This enhance displays continued enterprise development, significantly within the Bought Items and Providers class. As a rising firm, we additionally expanded our infrastructure capability by procuring extra servers, which contributed to the year-over-year enhance.
Getting a clearer view of our emissions, together with extra granular knowledge throughout our worth chain, stays a precedence for the 12 months forward. We automated 42% of our sustainability reporting knowledge factors in 2025, together with emissions monitoring, making our knowledge extra correct and granular over time.
On circularity, 100% of our decommissioned servers and switches have been reused or recycled in 2025 by way of structured processes with ISO 14001-certified companions.
And as we broaden globally, each new knowledge middle should run on renewable power from day one. We signed contracts for brand new services in Malaysia and a second location in Brazil in 2025 – each aligned with that dedication.
Fostering a office to carry out and remodel
The methods we construct matter, and so does the atmosphere we create for the folks constructing them. That basis is mirrored in how our folks expertise their work.
Our Worker Internet Promoter Rating (eNPS) reached 71, up from 64 the 12 months earlier than and properly above the tech sector common of round 28. It’s a sign of one thing we care deeply about: making a office the place folks really feel supported, challenged, and genuinely invested in what they do.
We’ve additionally seen that mirrored in retention. Worker turnover dropped to twenty-eight.3%, down from 34.2% in 2024. Amongst staff members who most strongly establish with our tradition, our Tradition Peak group, turnover was simply 1%.
On the identical time, our inner mobility fee reached 33.7%, which means one in three folks stepped into a brand new function or expanded their scope, constructing the sort of cross-functional depth that makes a corporation adaptable.
We consider illustration follows from the correct circumstances – equal alternatives, shared ideas, and a tradition the place everyone seems to be evaluated on the identical requirements.
That is mirrored in the truth that girls now make up 44% of our international staff and maintain 52% of management roles. In IT positions particularly, girls characterize 21% of our workforce, in comparison with a European common of 19.4%.
These are outcomes we don’t take with no consideration. They replicate constant funding in how we develop and help our folks.
Alongside these structural efforts, we’ve invested in how tradition exhibits up daily. In 2025, we launched The Ideas Recreation – a instrument designed to carry our 10 firm ideas into actual office situations.
Exhibiting up for the communities round us
As Hostinger grows, our means to contribute past our core enterprise continues to broaden. In 2025, we donated over €151,000 to initiatives spanning tradition, schooling, entrepreneurship, protection, and entry to know-how.
As a part of our contribution towards protection efforts, we continued our help for Ukraine by way of financial help, the manufacturing of greater than 55 FPV drones throughout 5 workshops, and a drone-flying coaching session to boost operational readiness.
Moreover, we took half within the 4 % initiative, advocating for elevated nationwide protection funding in Lithuania.
In tradition, we turned one of many fundamental companions of the MO Museum, Lithuania’s main up to date artwork establishment.
We additionally continued supporting the Groundbreaker Abilities program, which offers full-time software program engineering scholarships for younger girls from underprivileged communities in Uganda.
Information that travels additional than our merchandise
The experience, frameworks, and classes we develop internally matter simply as a lot as our merchandise – and sharing them is vital to maximizing affect.
In 2025, this dedication translated into 67 knowledge-sharing occasions, reaching roughly 5,000 members throughout the startup and entrepreneurship group.
One of the defining initiatives was Technology AI. Launched in Lithuania in Might 2025 in partnership with Tesonet, it’s a nationwide program giving faculties free entry to superior AI instruments, together with Hostinger Horizons and nexos.ai.
By the tip of the 12 months, greater than 330 faculties had registered, reaching over 47,000 college students and 500 lecturers in grades 9-12.
Via this initiative, we purpose to assist the youthful technology see AI not as one thing that occurs to them, however as one thing they will actively use.
This give attention to empowerment extends past schooling. As a part of our ongoing mission to empower small companies worldwide, we launched three initiatives.
The Hostinger Microgrant program launched in Indonesia, offering chosen entrepreneurs with funding and a set of Hostinger providers to assist them construct and scale their companies. Delivered in two rounds, it supported ventures throughout sectors, together with sustainable agriculture, waste discount, group schooling, wellness, moral trend, and inclusive meals merchandise.
Constructing on this momentum, we expanded the initiative internationally. In Brazil, it continued because the Hostinger Begin program, supporting early-stage companies centered on digital inclusion, group schooling, sports activities know-how, and youth empowerment.
In Mexico, it was launched because the Impulso Hostinger program, supporting companies growing options in areas reminiscent of rural connectivity, animal-assisted remedy, and environmental conservation.
Learn the total report
Our 2025 Sustainability Report shares the total image, bringing collectively the information, methodology, and context behind every part we’ve coated right here.
We’re happy with the progress we’ve made, clear-eyed about what nonetheless wants work, and dedicated to reporting on each.
When you have questions or suggestions in regards to the report or our sustainability efforts, be at liberty to e mail sustainability@hostinger.com.
Thanks for following the journey.
Larassatti Dharma is a content material author with 4+ years of expertise within the hosting business. She has populated the web with over 100 YouTube scripts and articles round hosting, digital advertising, and e mail advertising. When she’s not writing, Laras enjoys solo touring across the globe or making an attempt new recipes in her kitchen. Observe her on LinkedIn
Ruta Grigaliunaite is the Sustainability Supervisor at Hostinger, with over six years of expertise in company sustainability throughout consulting and the IT sector. She is pushed by a robust perception that companies can do higher for each the planet and the individuals who rely upon it. In her function, she focuses on decreasing environmental affect whereas encouraging extra sustainable practices at work and in on a regular basis life.
