WP Engine groups are continuously discovering new methods to optimize our prospects’ experiences. Whether or not it’s via enhancing pace and safety throughout our platform or constructing extra intuitive workflows in our Person Portal, our objective is to provide the instruments it’s good to succeed.
At this time, we’ve launched a long-awaited function: the flexibility to create and schedule skilled, white-labeled Website Experiences. For company prospects, this implies you’ll be able to apply branding that your purchasers instantly acknowledge. This launch is the newest in a collection of serious updates to our Person Portal Insights view over the past 12 months.
From high-level account visibility to detailed site-level efficiency alerts, let’s take a look at how the current suite of options we’ve developed helps our prospects transfer from reactive upkeep to proactive preparation.
Make it yours: Schedulable white-labeled experiences
For a lot of companies, reporting is likely one of the main methods of demonstrating worth to purchasers. Our Website Experiences function gives a complete view of an setting’s well being, efficiency, and stability.
However information is barely half the story. Presentation issues. With our newest replace, now you can implement:
- Customized branding: Simply apply customized colours and change WP Engine logos with your personal branding to make sure each report seems to be prefer it got here immediately out of your workforce.
- Design templates (Coming quickly): Save your branded designs as templates to take care of consistency throughout your total shopper portfolio.
Our prospects can schedule these branded experiences to ship mechanically to as much as 20 recipients per web site setting on a weekly, bi-weekly, or month-to-month foundation. And since not each stakeholder must see each metric, you’ll be able to choose particular information factors to incorporate, creating targeted views for various audiences.
The fowl’s-eye view: Account-level insights
Managing a handful of web sites is one factor. Managing dozens and even lots of of web sites throughout a number of accounts is rather more troublesome. In December 2025, we launched the All Accounts view, particularly designed for companies managing a number of remoted account portfolios.
As an alternative of guide digging, any person with Proprietor or Full Person permissions can now entry a single, scannable dashboard that aggregates:
- Utilization developments: 30-day snapshots of storage and bandwidth utilization throughout all accounts.
- Server well being: Actual-time monitoring of PHP and MySQL CPU/reminiscence utilization to determine over- or under-capacity accounts.
- Error monitoring: Rapid visibility into 500, 502, and 504 errors to determine points early.
This function is offered for Premium, Premier, and C plans and requires that the Proprietor or Full Person profile belong to a minimum of two devoted internet hosting accounts.
Granular visibility: Website-level insights
Whereas account-level views enable you handle the massive image, our enhanced site-level insights enable you drill into the main points. We’ve added extra granular information to the setting degree, supplying you with the precision wanted to troubleshoot particular bottlenecks.
Entry the Efficiency Insights part of any account you handle to evaluation:
- Surroundings-level utilization: View bandwidth developments by setting, location, and URI, evaluation billable visits and whole visits by date, and see a listing of the highest 50 largest information in your web site to shortly clear bloat.
- Site visitors mapping: Analyze web page requests by nation, day of the week, and peak hour to raised perceive your viewers’s habits.
- Efficiency metrics: Monitor common web page latency, cache hit ratios, and Google Lighthouse scores immediately inside the Person Portal.
- Error monitoring: Examine error charges, together with patterns and developments in error charges and standing codes by nation, to know when and the place points are rising.
Customers may also decide in to obtain efficiency notifications through the Person Portal, e mail, or Slack.
We charge efficiency metrics on a 3-tier scale: Poor, Honest, and Good. As an alternative of getting pinged for each minor fluctuation, you’ll solely be notified when a web site’s efficiency rating degrades between states. For instance, in case your scores drop from Good to Honest or from Honest to Poor, you’ll obtain a message, so your workforce can activate on points the second they come up.
Extra readability, extra management
Our strategy to internet hosting isn’t nearly holding you on-line; it’s about constructing true partnerships that equip our prospects with the instruments and intelligence they should make smarter enterprise choices. Whether or not you’re an company trying to impress purchasers with branded experiences or an in-house workforce that wishes to cut back the time you spend figuring out efficiency points, our instruments are constructed that can assist you scale with confidence.
Log in to your WP Engine Person Portal to discover the Insights view and schedule your first white-labeled report.
