The businesses and types that depend on WP Engine have faith in our platform and instruments, however there’s a secret ingredient that makes all of the distinction. Our individuals are the driving power behind our distinctive buyer experiences. It’s our group that units WP Engine aside by way of Buyer-Impressed actions.
This version of Meet the Consultants highlights a group member devoted to the expansion and well being of our company prospects. Chandler Pickett, an Company Account Supervisor based mostly in Orlando, spends his days serving to businesses discover the correct instruments and techniques to fulfill their targets.
Say hi there to Chandler
Chandler Pickett is an Company Account Supervisor at WP Engine. It’s a task that permits him to assist company prospects as they scale, attempt new merchandise, and convey new shopper websites onto our platform.
Exterior of his work with businesses, Chandler is a person of many pursuits. A lifelong learner, he finds pleasure in choosing up new abilities. “Information actually is energy to me,” he says.
That curiosity exhibits up within the variety of his hobbies. He stays lively by way of sports activities like golf, basketball, and soccer, however he’s simply as enthusiastic about stitching, utilizing his Cricut press to design clothes, and 3D printing.
He’s additionally acquired a few methods up his sleeve. Particularly, occasion methods. “I can juggle, which is a enjoyable ice breaker at a celebration,” he jokes.
When he must unwind, Chandler tends to select up a e-book or activate a podcast. Residing in Orlando, he additionally enjoys shut proximity to a number of native theme parks and seashores.
Chandler’s profession journey
Earlier than becoming a member of WP Engine, Chandler spent greater than eight years in varied customer-facing retail administration roles. A referral from an worker led him to WP Engine, the place he began as a enterprise improvement consultant.
In his present function, he nonetheless enjoys the customer-facing points of the job, however he additionally dedicates a lot of his time to studying concerning the technical aspect of our platform.
“I’ve centered on actually understanding our merchandise, studying what the very best choices are for every particular buyer’s wants, and understanding the ins and outs of all of our options,” he explains.
“My major focus is to assist businesses develop on our platform, so I’ve to continue to learn myself if I’m going to make sure an company’s success as they proceed to want extra assets or merchandise we will present.”
His love of studying helps him keep forward of the curve and makes him a beneficial useful resource for businesses trying to deliver shopper websites to market quicker than ever earlier than.
“I’ve all the time liked constructing issues, and I need to get the very best understanding of what my businesses do every day,” he says.
“So, I took my real-life constructing obsession and put it into the digital world. After I began to construct web sites and even a online game, it grew to become simpler to supply info based mostly on the data that I’ve discovered over my time right here.”
Phrases of Knowledge: Belief grows from transparency
The core of Chandler’s skilled philosophy is easy: be direct. He believes that honesty is the one strategy to construct relationships that final.
“Be direct, don’t add fluff,” he advises. “Being sincere is the very best factor that you are able to do to assist prospects, even when it isn’t what they need to hear. As soon as they belief your honesty, that’s a relationship that may thrive.”
This dedication to transparency and communication helps Chandler overcome a standard hurdle going through businesses: solely listening to from their internet hosting supplier when there’s an issue. He views internet hosting as a partnership moderately than a transaction, and needs businesses to really feel supported as they put money into their development on our platform.
“I deal with being proactive, celebrating their development, and fascinating with them relating to all the nice work that they’re creating,” he explains. “For internet businesses, internet hosting is among the most necessary relationships they’ve, so I attempt to guarantee that my prospects really feel that they’ve a real accomplice in me.”
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Chandler is simply one of many many consultants at WP Engine who assist our prospects succeed by constructing genuine relationships and sharing deep product data.
Keen on becoming a member of Chandler and the remainder of the worldwide group that’s powering confidence on-line? Discover WP Engine’s present openings and discover out how one can develop your profession with us.
If you happen to’re an company skilled in search of a supplier that gives the customized assist you should succeed, try our Company Companion Program to see how WP Engine is empowering businesses of all sizes with the instruments and infrastructure they should construct distinctive shopper websites at pace.
