At WP Engine, being Buyer-Impressed is greater than only a core worth—it’s a dedication that drives all the pieces we do. That’s why we’re thrilled to announce that our Buyer Expertise (CX) crew has earned a Gold Stevie Award for Buyer Service Division of the Yr – Laptop Providers!
This Gold distinction is the very best honor awarded within the class and marks one more milestone in WP Engine’s historical past of excellence in buyer help. Since incomes our first Stevie in 2015, we’ve amassed greater than a dozen Stevie Awards, solidifying our place as an trade chief in distinctive customer support.
“Every Stevie Award we earn is a testomony to the unbelievable dedication and fervour of our buyer expertise crew and a mirrored image of their tireless dedication to our core worth of being Buyer Impressed,” mentioned WP Engine VP of Buyer Expertise Slade Cozart.
“Our crew is totally wonderful. I’m extremely happy with what we’ve completed collectively and excited for what’s subsequent as we proceed to set the bar for excellence by way of each buyer interplay.”
Learn on to find out about The Stevie Awards and WP Engine’s observe file of success within the realms of buyer expertise and help.
What are The Stevie® Awards?
The Stevie® Awards is a corporation overseeing 9 international enterprise recognition applications, together with the Stevie Awards for Gross sales & Buyer Service for which WP Engine gained Gold.
Established in 2002, the Stevie Awards obtain greater than 12,000 nominations yearly throughout its 9 applications as they honor prime corporations worldwide, making a Stevie one of the crucial prestigious markers of outstanding organizations on a world scale.
The Stevie Awards for Gross sales & Buyer Service acknowledge organizations that ship extraordinary customer support and gross sales options. This 12 months’s competitors was fierce, with entries from greater than 2,100 corporations throughout 45 international locations and territories.
Winners have been chosen by 176 skilled judges who evaluated entries primarily based on innovation, influence, and effectiveness. To earn Gold in such a aggressive surroundings is a testomony to the dedication, experience, and relentless Buyer-Impressed method of our unbelievable CX crew.
Our Buyer Expertise consultants work 24/7/365 across the globe to make sure our prospects obtain the very best help, they usually proceed to set the bar excessive for what customer support must be.
A historical past of excellence in service
WP Engine has acquired a number of Stevie Awards throughout numerous classes during the last decade, reflecting our continued dedication to wonderful customer support.
In 2015, WP Engine earned its first Bronze Stevie Award for buyer expertise. We then secured a Silver Stevie Award in 2016 for Buyer Service Division of the Yr within the Laptop Software program class in addition to a Gold Stevie Award in the identical class the next 12 months.
Within the years since, The Stevie Awards have continued to roll in for our unbelievable CX crew. We earned one other Gold Stevie Award for Buyer Service Division of the Yr in 2018, one other Silver Stevie in 2019, and two extra Silver Stevie Awards in 2021: one for Buyer Service Success in Expertise Industries and one other for Buyer Service Division of the Yr in Laptop Software program. WP Engine was honored with one more Silver Stevie Award for Gross sales & Buyer Service in 2023.
These constant accolades from The Stevie Awards spotlight WP Engine’s dedication to delivering distinctive customer support and solidify our crew for instance of excellence, even when thought of inside a area of our distinctive cohorts.
We’ll proceed to lift the bar for our prospects
Our crew is honored to obtain this Gold Stevie Award, however we’re not stopping right here—we’re deeply dedicated to buyer satisfaction and help excellence. Our prospects’ success is our success, and we’ll proceed to innovate, enhance, and ship the very best managed internet hosting expertise.
Thanks to our unbelievable prospects for trusting us together with your web sites, and to our CX crew on your unwavering dedication to excellence. This Gold Stevie is yours!
Wish to be a part of an award-winning buyer expertise crew? Try our careers web page for open roles.
